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CUSTOMER SERVICE

Dear Valued Customer,

Thank you for choosing Zestque for your shopping needs! We are delighted to have you as part of our growing community of satisfied customers.

REPRESENTATIVES AND BEAUTY ADVISORS ARE AVAILABLE

If you have any questions, concerns, or need assistance with your order, our dedicated customer service team is here to help.

Feel free to reach out to us via email at contact@zestque.com.

 

We are available between 9am to 5pm EST to ensure that your shopping experience with us is smooth and enjoyable. At Zestque, we take pride in providing exceptional service, and your satisfaction is our top priority. We strive to respond promptly to all inquiries and resolve any issues you may encounter.

 

Once again, thank you for trusting us with your purchase. We look forward to serving you and making your online shopping experience a memorable one!

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Best regards,

Zestque Customer Service Team

FREQUENTLY ASKED QUESTIONS

  • 8. What if I receive a defective or damaged item?
    In the rare event that you receive a defective or damaged item, please contact our customer support team immediately. We will assist you in resolving the issue promptly.
  • 2. What payment methods do you accept?
    We accept major credit and debit cards, as well as PayPal for secure and convenient payments.
  • 11. Is my personal and payment information secure?
    Yes, we prioritize the security of your information. Our website uses encryption technology to protect your personal and payment details during transactions.
  • 4. How long will it take to receive my order?
    Delivery times vary depending on your location and the shipping method you choose during checkout. Estimated delivery times will be provided before you finalize your purchase.
  • 13. Can I cancel my order?
    Orders can be canceled before they are shipped. Please contact our customer support team as soon as possible if you wish to cancel your order.
  • 9. Can I change my shipping address after placing an order?
    If you need to change your shipping address, please contact our customer support team as soon as possible. Changes may be accommodated if your order has not yet been shipped.
  • 1. How can I place an order?
    To place an order, simply browse our online store, select the desired items, and add them to your cart. Proceed to checkout, where you can review your order and complete the payment process.
  • 10. How can I contact customer support?
    You can reach our customer support team via contact@zestque.com. We are here to assist you with any inquiries or concerns.
  • 12. Do you offer gift wrapping services?
    Yes, we offer gift wrapping services for select items. You can choose this option during checkout and add a personalized message.
  • 7. How do I initiate a return?
    To initiate a return, please contact our customer support team at contact@zestque.com. They will guide you through the return process.
  • 6. What is your return policy?
    Our return policy allows eligible items to be returned within 30 days of receipt for a full refund or exchange. Please refer to our Return Policy section for more details.
  • 5. Do you offer international shipping?
    Unfortunately, we only offer shipping in the United States for now.
  • 3. Can I track my order?
    3. Can I track my order?
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